A Note
Régénère is Taking a Pause
Thank you for being part of our journey. We look forward to welcoming you back in the future.
Dear friends,
We wanted to share an important update with you.
After much consideration, we have made the difficult decision to temporarily pause operations at Régénère as we take time to reflect on the future of the brand and explore what's next.
As of today, we are no longer accepting new orders. If you have an existing order or a question we can help with, please reach out to us at hello@regenere.com and our team will do its best to assist you.
We are deeply grateful for your support, trust, and belief in what we have built together. While we're taking a pause for now, we hope to return in the future with new innovations and an even better experience.
With gratitude,
Régénère Team
Frequently Asked Questions
For anything not answered here, write to us at hello@regenere.com directly, we will respond personally.
Can I still reorder my custom formula?
Ordering has now closed. We are no longer accepting new or repeat orders. Thank you for your trust and support.
What about my open or pending orders?
If you have a question about an order you placed before ordering closed, please reach out to us at hello@regenere.com and our team will do its best to assist you.
What happens to my skin assessment and photos?
Your data remains yours. Your skin assessment and photos are stored securely and handled in line with our Privacy Policy. If you'd like a copy of your records — or would prefer that we delete them — just email us at hello@regenere.com.
Will Régénère return?
We are not closing the door — this is a deliberate pause to reflect on what comes next. If anything changes, the people on our list will be the first to know. Thank you for being part of the story so far.